Refund policy

E-ONESTORE offers 7 Days simple and transparent return policy. We accept returns in only 2 conditions. 

1. Product is damaged / Missing parts.

2. Product is different from what we have shown in the open pictures and description.

Eligibility Criteria

To be eligible for a return or exchange, customers are required to record a video while opening the parcel.

The video must clearly show the unsealing of the package and the condition of the received items.

Returns or exchanges will only be accepted if a fault, damage, or incorrect item is clearly visible in the unboxing video.

Without the unboxing video, no return or exchange claims will be accepted.

How To Return ? 

Send your return request at eone0777@gmail.com with proper reason if your reason is justify the return and return is accepted than you have to dispatch the product to us like we dispatched it to you, you can visit any courier services for this and send us the product back, On that note please mention the reason of return along with the same details which you used while placing the order.

How long will it takes to get my product back ?

After receiving your shipment give us 5 to 7 business days to exchange your items.